Samsung fixed the Galaxy Fold and will release it in September

Samsung has announced today that it has made “improvements” to protect the Galaxy Fold’s screen and will begin selling the folding phone soon. Four months after the company delayed the retail launch of the phone, Samsung now says the Galaxy Fold will be available for purchase at an unspecified date in September. Samsung has confirmed the price will remain the same as before: $1,980.

Extending the “protective layer” is maybe the most important thing Samsung could have done, as many reviewers thought it was a screen protector and tried to peel it off, damaging the screen. The “additional reinforcements” to protect against “external particles” is likely to prevent the issue we experienced on our own review unit â€" we suspect debris got in through the hinge and damaged the screen from behind. The same may go for the reduction of the space between the hinge and the body.

Here is a comparison of the two versions of the Fold, with the new one on the left. They’re not very different at first glance!

You can really see the difference in this detail image â€" the new version is the one in front, positioned below the old one. There’s an extra piece inside the hinge, which would likely prevent debris from getting in and wedging itself under the screen:

The original Galaxy Fold very nearly made it to market, but review units â€" including ours â€" started developing serious hardware problems almost immediately. Some reviewers peeled off a protective film that was meant to be permanent, damaging the panel. We didn’t do that, but our original unit nevertheless developed a broken screen â€" possibly because debris got in under the hinge. It was a catastrophic result for a device that was seeded to a very small number of reviewers â€" such a high percentage of them ran into issues, there’s no telling what would have happened had Samsung released the phone to the general public.

That’s why, faced with multiple, high-profile reports of issues, Samsung officially delayed the release of the $1980 device and cancelled preorders. That was on April 22nd, when the company promised to investigate and resolve the issues with the screen. The intervening months have not been drama-free, either. Samsung requested iFixit pull a teardown from the internet, carriers scrambled to make sense of the situation, and Samsung’s co-CEO kept dropping hints that everything would turn out okay in the end.

If it weren’t for the screen issues, the original Galaxy Fold would have been an intriguing but incredibly delicate device â€" one that would have struggled to justify anything close to its $1,980 price. Unless Samsung has done something significant to the software and the screen’s overall durability beyond the above fixes, the revamped version could have the same issues. Samsung says that it has been “optimizing more apps and services for its unique foldable UX,” so maybe things will improve. You can be sure we’ll review it when it comes out.

Co-CEO DJ Koh ultimately admitted that the company pushed the original Fold out to market “before it was ready,” adding that “it was embarrassing.” That’s an understatement, but at the very least Samsung got out ahead of the Fold’s problems before it shipped to consumers (reviewers suffered instead, but that’s our job).
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